Ways to reach us

Email · Google

Gmail inbox

Best for longer context, screenshots of listing errors, or anything you want searchable later. Expect editorial turnaround, not a warehouse SLA.

chufuhai88@gmail.com

Telegram

Direct chat

Reach us on Telegram for quicker back-and-forth when a screenshot tells the story faster than email threads.

@cnbuybuybuy

Prefer fast chat? Ping @cnbuybuybuy on Telegram.

Editorial hub

No office hours. Hobby FAQ scribes aiming to curb 3 a.m. paste disasters. Dollars still clear through whichever SuperBuy account you already rage-opened.

We can usually help with

  • Explaining spreadsheet rows, QC expectations, SuperBuy ticketing vocabulary
  • Pointing you back to live browse (Street Style) or Guides
  • Suggestions for News desk notes worth publishing

We cannot help with

  • Chargebacks, ticket IDs, seizure letters, or parcel tracking pinned to SuperBuy
  • Mediator disputes between you and SuperBuy, sellers, or carriers
  • Password resets, refunds, customs filings, insurance—use superbuy.com tools

Prefer self-serve?

Spreadsheet primer clarifies jargon. Guides covers recharge, warehousing, QC, and freight moods. Homepage How to Use spells out paste choreography.

Read Guides → Home hub

superbuyget.com never sells kits or escrow cash—cargo, yuan, QC, refunds stay on superbuy.com. You stay responsible for import law where you live.